Sultan Al-Dakhil
APP-1022-001 • Applied for Baggage Services Officer
Sultan Al-Dakhil
Baggage Services Agent at airline • 3 years
OfferSource: Company careers page • Applied 18 Jul 2026
Application journey
From resume submission to final result.
Resume submitted
18 Jul 2026PassedApplied via Company careers page for Baggage Services Officer.
AI resume screening
18 Jul 2026PassedDirect baggage services experience with strong systems knowledge; offer recommended.
Interview invitation
18 Jul 2026PassedInvited to the Habib AI voice interview.
AI interview completed
18 Jul 2026PassedScored 90/100 across the competency framework.
Offer
18 Jul 2026PassedMoved to offer by the hiring team.
Submitted resume
SULTAN AL-DAKHIL Baggage Services Agent at airline • Riyadh, KSA sultan.dakhil@email.com • +966 50 999 8888 PROFILE Resolved 50+ baggage claims weekly; maintained 88% first-call resolution; WorldTracer super-user. EXPERIENCE Baggage Services Agent at airline — 3 years • Handled passenger check-in, boarding and service recovery during peak operations. • Worked to airline SLAs on punctuality, safety and passenger satisfaction. EDUCATION Diploma in Airport Operations & Baggage Handling LANGUAGES Arabic, English SKILLS WorldTracer, Claims processing, Passenger recovery, Baggage tracing Source: Company careers page • Submitted 18 Jul 2026
AI interview transcript highlights
Q1. Let's start simply — tell me about yourself and what draws you to a passenger-facing role at an international airport.
93/100Sultan described a concrete example from their time as Baggage Services Agent at airline, focusing on passenger safety, calm communication and following airline procedure.
Q2. Describe a time you helped a customer who was upset or in a hurry. How did you handle it?
87/100Sultan described a concrete example from their time as Baggage Services Agent at airline, focusing on passenger safety, calm communication and following airline procedure.
Q3. A flight is delayed by four hours and thirty passengers are crowding your desk. Walk me through your first five minutes.
95/100Sultan described a concrete example from their time as Baggage Services Agent at airline, focusing on passenger safety, calm communication and following airline procedure.
Q4. How do you stay accurate with check-in, ticketing and baggage rules when the queue is long and the pressure is high?
89/100Sultan described a concrete example from their time as Baggage Services Agent at airline, focusing on passenger safety, calm communication and following airline procedure.
Interview recording & transcript
No voice recording saved for this candidate yet. Run the interview in the simulator and the full audio and transcript will be attached to this file automatically.
Start interview