Turki Al-Sheikh
APP-1022-003 • Applied for Baggage Services Officer
Turki Al-Sheikh
Call Centre Agent at insurance company • 2 years
AI ScreenedAI match: 75%
turki.sheikh@email.com +966 54 777 6666 Riyadh, KSA High School + Customer Service Certificate Arabic, English
Phone supportClaims documentationEmpathyData entry
Source: Indeed • Applied 20 Jul 2026
Application journey
From resume submission to final result.
Resume submitted
20 Jul 2026PassedApplied via Indeed for Baggage Services Officer.
AI resume screening
20 Jul 2026PassedGood phone empathy and documentation but no aviation/baggage background.
Submitted resume
TURKI AL-SHEIKH Call Centre Agent at insurance company • Riyadh, KSA turki.sheikh@email.com • +966 54 777 6666 PROFILE Handled 80+ inbound claims calls daily; documented cases and guided customers through process. EXPERIENCE Call Centre Agent at insurance company — 2 years • Handled passenger check-in, boarding and service recovery during peak operations. • Worked to airline SLAs on punctuality, safety and passenger satisfaction. EDUCATION High School + Customer Service Certificate LANGUAGES Arabic, English SKILLS Phone support, Claims documentation, Empathy, Data entry Source: Indeed • Submitted 20 Jul 2026
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