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Fatima Al-Zahrani

APP-1041-003 • Applied for Passenger Service Agent

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Fatima Al-Zahrani profile

Fatima Al-Zahrani

Customer Service Representative at telecom call centre • 1.5 years

AI Screened
AI match: 76%
fatima.z@email.com +966 54 345 6789 Riyadh, KSA High School + IATA Passenger Ground Services Certificate Arabic, English
Phone supportCRMProblem solvingMultitasking

Source: Indeed • Applied 15 Aug 2026

Application journey

From resume submission to final result.

  1. Resume submitted

    15 Aug 2026Passed

    Applied via Indeed for Passenger Service Agent.

  2. AI resume screening

    15 Aug 2026Passed

    Service oriented but lacks direct aviation exposure; recommended for screening call.

Submitted resume

FATIMA AL-ZAHRANI
Customer Service Representative at telecom call centre • Riyadh, KSA
fatima.z@email.com • +966 54 345 6789

PROFILE
Handled 60+ inbound calls daily, resolved billing and service issues, maintained quality score above 88%.

EXPERIENCE
Customer Service Representative at telecom call centre — 1.5 years
• Handled passenger check-in, boarding and service recovery during peak operations.
• Worked to airline SLAs on punctuality, safety and passenger satisfaction.

EDUCATION
High School + IATA Passenger Ground Services Certificate

LANGUAGES
Arabic, English

SKILLS
Phone support, CRM, Problem solving, Multitasking

Source: Indeed • Submitted 15 Aug 2026

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