Ahmed Al-Qahtani
APP-1041-006 • Applied for Passenger Service Agent
Ahmed Al-Qahtani
Passenger Service Agent at regional airline • 4 years
OfferSource: Company careers page • Applied 10 Aug 2026
Application journey
From resume submission to final result.
Resume submitted
10 Aug 2026PassedApplied via Company careers page for Passenger Service Agent.
AI resume screening
10 Aug 2026PassedDirect airline experience, calm demeanour and strong safety awareness. Recommended for offer.
Interview invitation
10 Aug 2026PassedInvited to the Habib AI voice interview.
AI interview completed
10 Aug 2026PassedScored 91/100 across the competency framework.
Offer
10 Aug 2026PassedMoved to offer by the hiring team.
Submitted resume
AHMED AL-QAHTANI Passenger Service Agent at regional airline • Riyadh, KSA ahmed.qahtani@email.com • +966 58 678 9012 PROFILE Processed 300+ passengers per shift; supported flight delays and rebookings; zero safety violations in 4 years. EXPERIENCE Passenger Service Agent at regional airline — 4 years • Handled passenger check-in, boarding and service recovery during peak operations. • Worked to airline SLAs on punctuality, safety and passenger satisfaction. EDUCATION Diploma in Travel & Tourism LANGUAGES Arabic, English SKILLS Check-in, Boarding, Baggage handling, DCS systems Source: Company careers page • Submitted 10 Aug 2026
AI interview transcript highlights
Q1. Let's start simply — tell me about yourself and what draws you to a passenger-facing role at an international airport.
94/100Ahmed described a concrete example from their time as Passenger Service Agent at regional airline, focusing on passenger safety, calm communication and following airline procedure.
Q2. Describe a time you helped a customer who was upset or in a hurry. How did you handle it?
88/100Ahmed described a concrete example from their time as Passenger Service Agent at regional airline, focusing on passenger safety, calm communication and following airline procedure.
Q3. A flight is delayed by four hours and thirty passengers are crowding your desk. Walk me through your first five minutes.
96/100Ahmed described a concrete example from their time as Passenger Service Agent at regional airline, focusing on passenger safety, calm communication and following airline procedure.
Q4. How do you stay accurate with check-in, ticketing and baggage rules when the queue is long and the pressure is high?
90/100Ahmed described a concrete example from their time as Passenger Service Agent at regional airline, focusing on passenger safety, calm communication and following airline procedure.
Interview recording & transcript
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