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Ahmed Al-Mutairi

APP-1041-F02 • Applied for Passenger Service Agent

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Ahmed Al-Mutairi profile

Ahmed Al-Mutairi

Check-in Agent at budget airline • 2 years

Interview Done
AI match: 84%
ahmed.mutairi@email.com +966 55 444 5566 Riyadh, KSA Diploma in Aviation Management, Riyadh Aviation College Arabic, English
Check-in systemsBaggage handlingDCSRamp coordination

Source: Company careers page • Applied 08 Aug 2026

Application journey

From resume submission to final result.

  1. Resume Submitted

    08 Aug 2026Passed

    Application received via careers page with CV.

  2. AI Resume Screening

    08 Aug 2026Passed

    Habib AI scored resume 82/100 — direct aviation experience, DCS knowledge. Auto-advanced.

  3. Interview Invited

    10 Aug 2026Passed

    AI interview invitation sent. Candidate completed it the next day.

  4. AI Interview Completed

    11 Aug 2026Passed

    Completed all 10 questions with Habib AI. Overall interview score 84/100. Recommendation: Hire.

  5. Result & Evaluation

    12 Aug 2026In progress

    Habib AI evaluation delivered to hiring panel. Awaiting final decision meeting on 15 Aug.

Submitted resume

AHMED AL-MUTAIRI — Check-in Agent

Experience
• Check-in Agent, Flynas, Riyadh (2024–Present): Process 200+ passengers per shift, handle oversold flights, denied boarding and baggage tagging.
• Retail Sales Associate, Riyadh Mall (2023–2024): Customer service and POS operations.

Education
• Diploma in Aviation Management, Riyadh Aviation College (2023)

Languages: Arabic (native), English (fluent)

AI interview transcript highlights

Q1. Tell me about a time you dealt with an angry passenger.

86/100

During an oversold flight I had to deny boarding to a family. I explained the compensation clearly, booked them on the next flight with meal vouchers, and stayed with them until everything was confirmed.

Q2. How do you stay accurate under pressure at check-in?

85/100

I follow the same checklist every time — document check, destination, baggage tag, seat confirmation. Routine kills mistakes even when the queue is long.

Q3. What would you do if the check-in system goes down?

83/100

Switch to manual backup procedures immediately, inform the supervisor, and keep passengers updated every 10 minutes. I've done this twice in real operations.

Habib AI recommendation

HIRE — Confidence 88%. Operationally ready from day one with real DCS and disruption experience. Would benefit from structured service-recovery training in the first 90 days.

Solid operational experience with real airport exposure. Communication is clear; service recovery examples could be more structured.

Interview recording & transcript

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