Airport Lounge Host

About the role

We are seeking an Airport Lounge Host to deliver a refined, seamless experience for premium passengers in our Doha business lounge. You will greet and seat guests, manage lounge access, coordinate food and beverage service, and anticipate the needs of business and first-class travellers. This is a hospitality-focused role for someone who notices the details, takes genuine pride in service and can handle a high-end, high-volume environment with grace.

Key responsibilities

• Greet premium passengers warmly, verify eligibility and manage lounge access control.
• Seat guests, explain lounge facilities and anticipate individual preferences and needs.
• Coordinate with F&B, barista and housekeeping teams to maintain service standards.
• Handle guest requests, complaints and special occasions with discretion and empathy.
• Monitor lounge capacity, cleanliness, amenities and ambience throughout the shift.
• Announce flight boarding, assist with priority boarding and maintain accurate guest records.
• Uphold brand standards, safety protocols and confidentiality of guest information.

Requirements

• Diploma or degree in hospitality, tourism or a related discipline.
• 2+ years of experience in luxury hospitality, fine dining, airline lounges or premium retail.
• Fluent English and Arabic; additional languages such as French, Mandarin or Hindi are a plus.
• Polished presentation, excellent etiquette and strong guest-relation skills.
• Ability to multitask in a fast-paced lounge environment while remaining calm and attentive.
• Valid Qatar work permit or transferable visa.

Benefits

• Competitive tax-free salary plus monthly service charge.
• Medical insurance, annual leave and annual home-leave tickets.
• Staff and family travel discounts across the airline network.
• Meals on duty and transport allowance.
• Career progression into lounge supervisor, premium services coordinator or training roles.